Learning Region Lower Rhine (North Rhine-Westphalia)

Further training programme users often ask themselves:
• What can I expect?
• How much will this cost me?
• Which programmes and institutions are consistent in
organisation and in content with what I want?

Unfortunately these are questions which can only really be answered after having “tried out” the programme. Our question is therefore: How can potential users inform themselves in a timely fashion in advance?
A survey completed in 2001 by a German consumer test magazine (Stiftung Warentest) showed that these questions are closely correlated to consumer protection and are becoming increasingly important. This is shown by the fact that many providers of further education programmes (predominantly in the body and health care industry) have unlawful regulations in their general terms and conditions.
In addition, the consumer protection agency in North Rhine Westphalia (Verbraucherzentrale NRW) filed warnings against companies between the years 2000 and 2004. Of these, approximately 20% were offences against the law for unfair competition; the majority were offences against
the AGB (approximately 80%), e.g. at ballet schools, vocational colleges, management schools, language schools, adult education centres; in other words, further education institutions
which are doing business in every region, including the Learning EU Region Lower Rhine.

Target Location(s): 
Klausenhofstraße 100, 46499 Hamminkeln, Germany
DLR_Netzwerk.doc68 kB
Ergebnisbericht.pdf524.97 kB